AgileByExample 2017

Melissa Lang

In the varied jobs (ethnomusicologist, cook, IT project manager, agile coach) that i have worked at over the past 20+ years the main focus has been on strengthening team work and facilitating communication. Along the way i’ve filled my agile toolbox with a range of tools and experiences that i can tap into wherever i go. Currently i am coaching several distributed teams from Barcelona and Hamburg at Xing AG where i have been employed since December 2011.

Creating rapport with Empathic Listening

In this refreshing talk you will get a demonstration, what empathy is - and what not. You will recognize unpleasant pitfalls most people experience again and again. This talk will also make you experience, what fields will open up, when you practise empathic listening.

Workshop—Tribal Toolkit: Understanding within Teams

Many times, people are put together on teams and expected to start producing results immediately. Recent and popular research tells us that above technical skills, the #1 ingredient for team success is psychological safety. What can we as scrum masters and agile coaches do to help foster psychological safety on the teams we work with?

By the end of this 3 hour learner-led workshop, participants will be able to add some techniques to their toolkit that help their teams cultivate psychological safety with one another. Some of the topics we will cover include:

Building rapport
Practicing empathy
Active listening

Workshop—Tribal Toolkit: No-one left behind—Decision-Making in Teams

When it comes to decision making in teams, we often either talk for a long time, until some people give up in frustration and the decision is done by those who tend to have the longest breath. Or there is almost no discussion and the boss finally decides. Sometimes there are majority decisions, but even then not everyone on the team is on board.
To make a sound decision, it is very important to have everyone on the team on board, otherwise obstacles will sabotage the decision sooner or later.
By the end of this 3 hour learner-led workshop, participants will be able to add decision making techniques to their toolkit, that help their teams to make decisions, where no-one is left behind and that are focused as well as team building.
Some of the topics we will cover include:
- Effective Communication in Meetings
- Techniques for group decision-making.