James Hartley

With nearly two decades at Toyota, James Hartley has shaped a diverse and impactful career across eight IT leadership roles in four countries. His experience spans strategic transformation, enterprise architecture, and business modernisation, underpinned by a deep commitment to innovation and cross-cultural collaboration. As Head of BMO & EA at Toyota Motor Europe, James drives large-scale technology initiatives that align business goals with digital capabilities. Known for his inclusive leadership style and global mindset, he is passionate about building future-ready organisations and delivering solutions that make a measurable difference.

Keynote—TPS first: A Blueprint for Smarter Delivery

Discover how Agile and the Toyota Production System (TPS) complement each other to drive smarter, safer, and more customer-focused project delivery. This session unpacks their shared DNA—continuous improvement, customer value, and safety—while offering practical guidance on when and how to apply each approach.

Backed by nearly two decades of real-world experience, we’ll explore the evolution of both systems, share lessons from the field, and show why combining Agile and TPS isn’t just possible—it’s powerful.