AgileByExample 2017

Małgorzata Kowalczewska

NaviExpert Sp. z o.o.

Małgorzata Kowalczewska – Scrum Master at NaviExpert, coach. What I like most in my work is continuous contact with people. I lead workshops on effective communication, I support teams in pursuit of self-organization. I am interested in issues related to effectiveness and social psychology. I write my own blog “Act Effectively”:, and another blog for the portal In my free time I love playing with my kids, hiking in the mountains, skiing and listening to the Beatles, which always turns me into a good mood.

Workshop—First to understand, then to be understood

The goal of the workshop is: 1. To learn how to listen actively, and why it is so important in a team work. 2. To learn how to give and take feedback. After the workshop, you will notice that what you say and how you say it matters - especially when you give feedback. You will find out why the popular form of "sandwich" in feedback is not effective at all. You will learn to speak differently and listen differently to understand and to be understood. ... and I assure you - it will be useful not only at work!